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Member Care: Software, Services, Equipment   Thank you! This software moved $9M (USD alone) in Year Four!
     
What the TFW difference means to you.   Why no one can train your staff faster.
     

First, is this you?

If you're like us, that's a Yes and a Yes.

Like you, we own and operate clubs. See our blog Turns: Days on the Storefront Fitness Circuit.

We build the software we use, and use the software we build.

The Path of Least Resistance

If you're like us, you often invite a member onto your staff. Particularly in a pinch. A college student home for the summer, for example. Or her grandmother. You don't pay much better than babysitting, but she loves the work anyhow. When you're not paying her to be there, as staff, she's paying you, as a member.

The computer she loves less. She gets nervous touching other people's money. Your members, your money, and your business are in her hands, at least for a short time.

Member contracts. Payment schedules. Refunds, receipts, exchanges, adjustments. Purchases. Credit cards, checks, cash. Attendance reports for a member's employer. Progress reports for the health care company. Counts and totals for the owner.

You need software she can use at first glance. Software that shows her the way, just as you would. Software that gives her confidence. Software she might even be proud to show off.

We know. For years now we know.

That's what we build.

For a staffer on her first night, the path of least resistance.

The Open Payment Solution

We own and operate clubs too (did we mention?). We use this software. Our colleagues, peers, and friends use this software.

Like you, we want the best deals we can find. Banks, credit card companies, payment services, suppliers.

We want vendors to compete for our business. Not just at the start, but all along the way.

We don't want a vendor to lock us in and take us for granted. We want a vendor to know we can easily switch if he falls behind.

So we built that into our software.

No lock-in. Switch anytime. Services compete for your business. Now, later, and always.

At TFW, use your check service or ours. Your credit card service or ours. Your door system or ours. Your choice, at the start and all along the way.

Cerium Component Software Inc. was founded by a former database specialist for IBM and database consultant for JPMorgan and other Wall Street companies.

In the early days of the commercial Internet, Cerium built database websites for such clients as Lucent, McGraw-Hill, UCLA, and Roche Pharmaceutical.

Our Internet database tools have sold in more than twenty countries around the world.

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(c) Copyright 1996-2008 Cerium Component Software Inc.