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Member Care: Software, Services, Equipment   Thank you! This software moved $9M (USD alone) in Year Four!
     
What the TFW difference means to you.   Why no one can train your staff faster.
     

 

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We make no markup on any payment service we connect you to.
Their lowest rates pass through to you.

We make our money solely here, on software insurance.
See this message from a long-time user.


•   No Charge Support   •


Get online documentation with illustrations and animated tutorials.

Look up six years of answers to questions from users like you.

Get (optional) notices whenever we update our online documentation.

Automatic updates to your TFW software.

Get email answers within 24 hours every day of the year.

Once in the first thirty days, we connect live to your computer to install and demonstrate your new software.

No charge.



•   Software Insurance   •


Insure your software for $99 per year.

Insure today, and we connect* to your computer, update your TFW software with the newest features, and store a complete offsite backup of your database, your merchant account settings, and your registration.

If your computer fails for any reason within the year, we reconnect* to your new computer, re-install the latest TFW software, restore your settings and registration, and restart drafting. We get your income moving again within 24 hours.

We connect live to your computer by appointment evenings, weekends, and holidays.

Insure today. $99





•   Computer Failure   •


Your computer failed?

We connect* to your new computer, re-install and register the latest version of your TFW software, test your merchant account settings, and restart drafting.

Restart drafting. $299





* connection requires a no-charge LogMeIn.com connection or the equivalent






A message from a long-time TFW user:

John, Thank you very much for helping me to get my club processing running. Through the many Microsoft updates, as you know, I somehow wiped out my TFW Credit Card program. I was, to say the least, freaking out because I need the funds to pay for my rent and payroll.... Thank you for getting me up and running again.

I also want to point out to other TFW users that when I needed to switch from Alliance to another ACH processor I spoke to both Vanco and my local bank. I was very surprised that John makes NO commission from our processing.

I willingly paid John the $99 for support. TFW's smooth running, reports, and integration with GoFigure - all while allowing me the freedom of choosing any processing company AND full control of my members CDA information - is the reason why I chose TFW over Deposit Express, Vanco Direct, GoFigure, etc.

Knowing that I can get access to John within a very reasonable timeframe for urgent situations is worth more than the annual support contract. On the 1-2 times a year that I have a problem, I need him and he is there to help.

Thanks! Lisa Gritti Bowie/Crofton

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